.png)
Effective Date: March 2026
Welcome to Jollof and Love LLC ("App," "Service," "we," "us," or "our"). These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you") and Jollof and Love, a Delaware corporation ("Company"), governing your access to and use of our mobile dating application, website, and all related services. By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.
"Account" means your registered user account. "User Content" means all content you submit, including photos, messages, and profile information. "Service" means the App, website, and all features, including matching, messaging, subscriptions, and identity verification. "Subscription" means paid premium features. References to "writing" include electronic communications. Headings are for convenience only.
2.1 Age and Legal Capacity
You must be at least 18 years old or the age of majority in your jurisdiction, whichever is greater.
You represent and warrant that you meet this requirement, have legal capacity to contract, and are not prohibited from using the Service under any law or court order. The Service is not available to minors under any circumstances.
2.2 Additional Eligibility Requirements
You represent and warrant that: (a) you are not located in an embargoed jurisdiction or on any U.S. government prohibited parties list; (b) you have not been convicted of a felony, sex crime, or violent crime within the past 10 years; (c) you are not required to register as a sex offender; (d) you have not been previously banned from the Service; (e) you are not subject to a restraining order prohibiting online contact; and (f) all information you provide is accurate and truthful.
2.3 Account Registration
You must register using accurate information including your legal name, email, date of birth, and gender. You may not: (a) create multiple accounts; (b) use a false identity; (c) impersonate others; (d) share your account; or (e) create an account on behalf of another without authorization. You must promptly update your information if it changes.
2.4 Account Security
You are solely responsible for maintaining the confidentiality of your login credentials and for all activities under your account. You must use a strong password, enable two-factor authentication if available, and immediately notify us at hello@jollofandlove.com of any unauthorized access. We are not liable for losses from unauthorized use of your account.
3.1 Verification Requirement
To access premium features, you must complete identity verification by uploading: (a) a clear photo of a valid government-issued ID (driver's license, passport, or state ID) showing your name, photo, and date of birth; and (b) a real-time selfie for comparison. This process confirms your identity and age.
3.2 Manual Review Process - No Biometric Data
Our verification is conducted entirely through MANUAL HUMAN REVIEW by trained personnel.
We DO NOT use facial recognition technology, AI, machine learning, or any automated biometric systems. We DO NOT extract, generate, store, or create biometric identifiers, biometric information, facial templates, faceprints, facial geometry, retina scans, iris scans, fingerprints, voiceprints, or any other biometric data. Our reviewers visually compare your selfie to your ID photo to confirm identity.
3.3 Immediate Deletion of Images
Immediately upon completion of verification (whether approved or denied), both your ID image and selfie are PERMANENTLY and IRREVERSIBLY DELETED from all systems, servers, databases, backups, and storage. We cannot recover these images after deletion. We retain ONLY: (a) verification status (approved/denied); (b) verification timestamp; and (c) ID type (e.g., driver's license). We do NOT retain ID numbers, addresses, images, or any detailed information from your documents.
3.4 Verification Standards
You represent that all documents submitted are authentic, unaltered, current, valid, and belong to you. Submitting fraudulent, forged, altered, or stolen documents is a material breach and may violate criminal law. We may deny verification for poor image quality, expired documents, inconsistent appearance, or any other reason in our sole discretion. We may request re-verification if we suspect account compromise or misrepresentation.
4.1 General Standards
You agree to use the Service lawfully and respectfully, complying with all applicable laws and these Terms. You are solely responsible for your conduct and its consequences.
4.2 Illegal Activity
You may not use the Service to engage in or facilitate: (a) prostitution, escort services, or sex work; (b) human trafficking or exploitation; (c) child sexual abuse material or child exploitation; (d) drug trafficking or illegal drug sales; (e) weapons sales; (f) fraud, identity theft, or financial crimes; (g) money laundering; (h) hacking or unauthorized computer access; (i) distribution of malware; (j) intellectual property infringement; (k) stalking or harassment; or (l) any other illegal activity. We have zero tolerance for illegal conduct and will report violations to law enforcement.
4.3 Harmful Content
You may not post content that: (a) is sexually explicit, pornographic, or contains nudity; (b) depicts violence or gore; (c) constitutes hate speech or promotes discrimination; (d) harasses, bullies, or threatens others; (e) is defamatory or invades privacy; (f) impersonates others; (g) is false or misleading; or (h) is otherwise objectionable as determined by us.
4.4 Harmful Conduct
You may not: (a) harass, threaten, or abuse other users; (b) engage in catfishing or misrepresent your identity; (c) solicit personal or financial information inappropriately; (d) request money, gifts, or financial assistance; (e) conduct romance scams or advance-fee fraud; (f) spam users with commercial messages; (g) recruit for MLM schemes; or (h) use the Service for any purpose other than legitimate dating.
4.5 Technical Abuse
You may not: (a) use bots, scrapers, or automated tools; (b) interfere with or disrupt the Service; (c) introduce viruses or malicious code; (d) probe or test vulnerabilities; (e) breach security measures; (f) reverse engineer the Service; (g) remove proprietary notices; (h) frame or mirror the Service; (i) overburden our servers; or (j) circumvent access controls or rate limits.
4.6 Enforcement
We may, in our sole discretion: (a) remove violating content; (b) suspend or terminate accounts; (c) restrict feature access; (d) issue warnings; (e) disclose information to authorities; or (f) take other appropriate action. We have no obligation to monitor content but may do so. You must report violations to legal@jollofandlove.com
5.1 Company Ownership
The Service, including its design, software, algorithms, code, databases, logos, trademarks, and all content provided by us, is owned by the Company or our licensors and protected by copyright, trademark, patent, and trade secret laws. Nothing in these Terms grants you any ownership rights in the Service.
5.2 Limited License to Users
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes, subject to these Terms. You may not: (a) copy, modify, or create derivative works; (b) distribute, sell, or sublicense the Service; (c) reverse engineer or decompile; (d) use automated tools to access the Service; (e) remove proprietary notices; or (f) use the Service for commercial purposes.
5.3 User Content License
You retain ownership of your User Content. By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable, perpetual license to use, reproduce, modify, adapt, publish, distribute, publicly display, and create derivative works from your User Content in connection with operating and promoting the Service. This license continues after account deletion but we will remove publicly visible content within 30 days of deletion. Cached copies may persist.
5.4 User Content Representations
You represent and warrant that: (a) you own or have rights to license your User Content; (b) your User Content does not infringe third-party rights; (c) your User Content is not illegal, defamatory, or obscene; (d) your User Content does not contain malware; and (e) you will indemnify us for any breach of these representations.
5.5 DMCA Compliance
We respect intellectual property rights. To report copyright infringement, send written notice to our Copyright Agent at legal@jollofandlove.com including: (a) signature of copyright owner or authorized agent; (b) description of copyrighted work; (c) location of infringing material; (d) your contact information; (e) good faith statement; and (f) accuracy statement under penalty of perjury.
6.1 Subscription Plans
We offer premium subscription plans with enhanced features. Pricing, features, and terms are displayed in the App and subject to change with notice. We may modify, add, remove, or discontinue features or plans at any time. Changes apply to renewals after notice; current subscribers retain their plan features until the end of their current term unless they upgrade or downgrade.
6.2 Payment Processing
Payments are processed through Apple App Store, Google Play Store, or other designated payment processors. By purchasing, you authorize charges to your payment method for subscription fees plus applicable taxes. You must provide accurate payment information and maintain sufficient funds. Failed payments may result in service suspension. All fees are non-refundable except as expressly provided or required by law.
6.3 Automatic Renewal
Subscriptions automatically renew for successive periods equal to your original term at the then-current price unless canceled at least 24 hours before the end of the current period. You will be charged within 24 hours before renewal. To cancel, follow the cancellation procedures for your payment platform (Apple/Google). Cancellation through the App may not be effective unless also canceled through the payment platform. After cancellation, access continues until period end without refund.
6.4 Refund Policy
All fees are non-refundable. No refunds or credits for: (a) partial subscription periods; (b) unused features; (c) account termination for violations; or (d) dissatisfaction with matches or service. Refunds for purchases through Apple/Google are subject to their policies; contact them directly. We may issue refunds for billing errors at our discretion if requested within 30 days with documentation. California and other residents may have additional refund rights under applicable law.
6.5 Free Trials and Promotions
We may offer free trials or promotional pricing with additional terms disclosed at time of offer. Eligibility may be limited to new subscribers. Trials require valid payment information and auto-convert to paid subscriptions unless canceled before trial expiration. We may modify or discontinue promotions anytime and determine eligibility in our sole discretion.
6.6 Pricing Changes
We may change subscription pricing at any time. Price changes apply to new subscriptions and renewals after notice. We will notify you of material price increases at least 30 days before they take effect. If you do not agree to price changes, cancel before they take effect.
7.1 Termination by You
You may terminate your account anytime through App settings. Termination does not relieve you of payment obligations already incurred or entitle you to refunds. We will delete your data per our Privacy Policy within 30 days, except data required for legal compliance, disputere solution, or fraud prevention. Messages may persist in other users' accounts.
7.2 Termination by Us
We may suspend or terminate your account immediately without notice for: (a) violating these Terms or policies; (b) fraudulent activity; (c) providing false information; (d) engaging in illegal or harmful conduct; (e) creating duplicate accounts; (f) using the Service after prior termination; (g) extended inactivity; (h) legal requirements; or (i) any reason in our sole discretion. We may refuse service to anyone for any reason.
7.3 Effect of Termination
Upon termination: (a) your right to use the Service immediately ceases; (b) we may delete your account and data; (c) you forfeit any unused subscription benefits without refund; (d) these Terms survive to the extent necessary, including ownership, warranty disclaimers, indemnification, liability limitations, and dispute resolution; and (e) we may retain information as required by law or for legitimate business purposes.
8.1 AS IS and AS AVAILABLE
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUALITY, ACCURACY, OR UNINTERRUPTED ACCESS. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR HARMFUL COMPONENTS.
8.2 No Guarantee of Results
WE DO NOT GUARANTEE THAT YOU WILL MEET COMPATIBLE PARTNERS, FORM RELATIONSHIPS, OR ACHIEVE ANY DATING OUTCOMES. SUCCESS DEPENDS ON FACTORS BEYOND OUR CONTROL INCLUDING YOUR PROFILE, LOCATION, PREFERENCES, COMMUNICATION SKILLS, COMPATIBILITY, AND USER BASE COMPOSITION. RESULTS VARY SIGNIFICANTLY AMONG USERS.
8.3 No Verification of User Content
WE DO NOT VERIFY, ENDORSE, OR GUARANTEE THE ACCURACY OF USER PROFILES, CONTENT, OR INFORMATION BEYOND BASIC IDENTITY VERIFICATION (AGE AND NAME). USERS MAY MISREPRESENT THEMSELVES, POST OUTDATED PHOTOS, OR PROVIDE FALSE INFORMATION. WE DO NOT CONDUCT BACKGROUND CHECKS, CRIMINAL RECORD SEARCHES, OR COMPREHENSIVE SCREENING. YOU INTERACT WITH OTHER USERS AT YOUR OWN RISK.
8.4 Third-Party Conduct
WE ARE NOT RESPONSIBLE FOR OTHER USERS' CONDUCT, WHETHER ONLINE OR OFFLINE.
YOU ASSUME ALL RISKS OF INTERACTIONS WITH OTHER USERS INCLUDING HARASSMENT, FRAUD, ASSAULT, EMOTIONAL DISTRESS, FINANCIAL LOSS, AND OTHER HARMS. WE STRONGLY ADVISE: MEETING IN PUBLIC, INFORMING FRIENDS/FAMILY, MAINTAINING CONTROL OF TRANSPORTATION, PROTECTING PERSONAL INFORMATION, NEVER SENDING MONEY, AND TRUSTING YOUR INSTINCTS.
8.5 No Professional Advice
THE SERVICE DOES NOT PROVIDE MEDICAL, THERAPEUTIC, PSYCHOLOGICAL, LEGAL, FINANCIAL, OR OTHER PROFESSIONAL ADVICE. ANY COMPATIBILITY SCORES OR PERSONALITY ASSESSMENTS ARE FOR ENTERTAINMENT ONLY AND NOT SCIENTIFICALLY VALIDATED. CONSULT QUALIFIED PROFESSIONALS FOR MEDICAL, MENTAL HEALTH, LEGAL, OR FINANCIAL MATTERS.
9.1 Exclusion of Damages
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS ("COMPANY PARTIES") SHALL NOT BE LIABLE FORANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES INCLUDING LOST PROFITS, DATA LOSS, GOODWILL LOSS, PERSONAL INJURY, EMOTIONAL DISTRESS, PROPERTY DAMAGE, OR ANY OTHER DAMAGES ARISING FROM: (A) YOUR USE OF THE SERVICE; (B) USER CONDUCT OR CONTENT; (C) YOUR INTERACTIONS WITH OTHER USERS; (D) UNAUTHORIZED ACCESS TO YOUR DATA; (E) SERVICE INTERRUPTIONS; (F) ERRORS OR OMISSIONS; OR (G) ANY OTHER MATTER RELATING TO THE SERVICE.
9.2 Liability Cap
OUR TOTAL LIABILITY FOR ALL CLAIMS SHALL NOT EXCEED THE GREATER OF: (A) FEES YOU PAID IN THE 12 MONTHS BEFORE THE CLAIM; OR (B) $100 USD. THIS LIMITATION APPLIES REGARDLESS OF LEGAL THEORY AND EVEN IF REMEDIES FAIL THEIR ESSENTIAL PURPOSE.
9.3 Jurisdiction Variations
Some jurisdictions do not allow exclusion of certain warranties or limitation of certain damages.
In such jurisdictions, liability is limited to the maximum extent permitted by law. You acknowledge that our pricing reflects these limitations.
You agree to indemnify, defend, and hold harmless the Company Parties from all claims, demands, liabilities, damages, losses, costs, and expenses (including attorneys' fees) arising from: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms or applicable law; (d) your violation of third-party rights; (e) your interactions with other users; (f) false or fraudulent information you provide; (g) your negligence or willful misconduct; or (h) your breach of representations and warranties. We may assume exclusive defense of any matter subject to indemnification, and you agree to cooperate with our defense.
11.1 Governing Law
These Terms are governed by the laws of Delaware, United States, without regard to conflict of law principles. Any disputes not subject to arbitration shall be resolved exclusively in the state or federal courts of Delaware and you consent to personal jurisdiction there.
11.2 Mandatory Arbitration
YOU AND THE COMPANY AGREE THAT ANY DISPUTE ARISING FROM THESE TERMS OR THE SERVICE SHALL BE RESOLVED THROUGH BINDING INDIVIDUAL ARBITRATION, NOT IN COURT, EXCEPT FOR SMALL CLAIMS COURT IF ELIGIBLE. The Federal Arbitration Act governs. Arbitration is administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitrator has exclusive authority to resolve all disputes including arbitrability. The arbitrator's award is binding and enforceable in any court. Arbitration may be conducted in person in Dover County, Delaware by phone, or online. If your claim is $10,000 or less and you request it, we pay all arbitration fees unless the arbitrator finds your claim frivolous.
11.3 Class Action Waiver
YOU AND THE COMPANY AGREE TO BRING CLAIMS ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, REPRESENTATIVE, OR COLLECTIVE PROCEEDING. THERE WILL BE NO CLASS ARBITRATION. The arbitrator may not consolidate claims or preside over any class proceeding. If this waiver is unenforceable for aparticular claim, that claim must be severed and brought in court, not arbitration.
11.4 Exceptions to Arbitration
Either party may: (a) bring claims in small claims court if eligible; (b) seek injunctive relief for intellectual property rights in court; or (c) seek temporary restraining orders or preliminary injunctions in aid of arbitration. This provision does not prevent you from reporting issues to government agencies.
11.5 Opt-Out Right
You may opt out of arbitration within 30 days of first accepting these Terms by sending written notice to 8 The Green, Suite B, Dover DE 19901 or emailing legal@jollofandlove.com with your name, address, and clear statement opting out. If you opt out, all other Terms remain in effect, but arbitration does not apply. Opting out does not affect other arbitration agreements with us.
Our collection, use, and protection of your personal information is governed by our Privacy Policy at https://jollofandlove.com/privacy-policy, which is incorporated into these Terms by reference. By using the Service, you consent to our privacy practices as described in the Privacy Policy. We comply with applicable privacy laws including CCPA/CPRA. California residents have specific rights detailed in our Privacy Policy including rights to know, delete, correct, opt-out, and limit use of sensitive personal information.
We may modify, suspend, or discontinue any aspect of the Service at any time without notice or liability, including features, functionality, hours of availability, equipment needed for access, or content. We may impose limits on features or restrict access to parts of the Service. We are not liable for any modification, suspension, or discontinuation of the Service.
The Service may contain links to third-party websites, apps, or services not owned or controlled by us. We are not responsible for third-party content, policies, or practices. When you access third-party services, you are subject to their terms and policies. We do not endorse third parties.
You access third-party services at your own risk and should review their terms and privacy policies.
You represent that: (a) you are not in an embargoed country; (b) you are not on any U.S. government prohibited parties list; and (c) you will comply with all export laws. You may not use the Service if prohibited by U.S. export laws or if using the Service would violate export restrictions.
16.1 Entire Agreement
These Terms, together with the Privacy Policy and any additional terms for specific features, constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements, whether written or oral. No waiver of any provision constitutes a waiver of any other provision or a continuing waiver.
16.2 Severability
If any provision is found invalid or unenforceable, it shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed, and the remaining provisions shall remain in full force and effect.
16.3 Assignment
You may not assign or transfer these Terms or any rights hereunder without our written consent.
We may freely assign these Terms including in connection with a merger, acquisition, or sale of assets. Subject to the foregoing, these Terms bind and benefit successors and permitted assigns.
16.4 No Third-Party Beneficiaries
These Terms are for the benefit of you and the Company only and do not confer rights on any third party, except that the Company Parties are third-party beneficiaries of provisions that benefit them.
16.5 Force Majeure
We are not liable for delays or failures to perform due to circumstances beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, civil or military authority, fire, floods, pandemics, strikes, or transportation, fuel, energy, or labor shortages. Performance shall be excused and extended for the delay period.
16.6 Notice
We may provide notices by email to your account email, by posting on the Service, or through in-app notifications. Notices by email are deemed received when transmitted. You may provide notice to us at: 8 The Green, Suite B, Dover, DE 19901 Attn: Legal Department, or email legal@jollofandlove.com.
16.7 Relationship of Parties
You and the Company are independent contractors. No agency, partnership, joint venture, or employment relationship is created by these Terms. You have no authority to bind the Company.
16.8 Interpretation
These Terms shall not be construed against us merely because we drafted them. Ambiguities shall not be resolved against the drafter.
If you are a California resident: (a) you waive California Civil Code § 1542 rights regarding unknown claims; (b) you have privacy rights under CCPA/CPRA detailed in our Privacy Policy; (c) you may contact the Complaint Assistance Unit of the California Department of Consumer Affairs or by phone; and (d) per California Civil Code § 1789.3, the Service is provided by Jollof and Love LLC 8 The Green, Suite B, Dover, DE 19901 and complaints may be directed there or to the above agency.
We reserve the right to modify these Terms at any time as described in Section 2.2. Material changes will be communicated via email or prominent notice. Your continued use after changes become effective constitutes acceptance. The current version is always available at https://jollofandlove.com/terms-and-condition. We recommend reviewing periodically.
For questions about these Terms, contact us at:
Jollof and Love LLC
8 The Green, Suite B, Dover, DE 19901
hello@jollofandlove.com